The 5 Traits All Good Investors Share

The 5 Traits All Good Investors Share


Opinions expressed by Entrepreneur contributors are their own.

For first-time startup founders, the pressure to get funding feels stronger than for experienced folks. These emotions are totally understandable because choosing your first investor significantly impacts your venture’s long-term success.

So, what should your first investor be like, and how do you choose them? Here are five must-have qualities that you need to be looking for in your first investor to set the stage for a strong and mutually beneficial partnership that will support your startup’s growth and success in the long run.

1. Shared enthusiasm for your company’s vision

Finding an investor who shares your passion and enthusiasm for your startup’s mission and values is paramount. Look for someone who resonates with the problem you’re solving and the impact you aspire to create.

When your investor is genuinely excited about your startup’s purpose, it fosters a shared sense of commitment and dedication. This alignment cultivates a strong connection, enhancing mutual efforts towards achieving your goals.

Drawing from the gaming industry, where GEM Capital is a reputable investor, a successful mobile game publisher is unlikely to be enthusiastic about backing the development of a new AAA shooter for PC and consoles. It’s all about finding the right fit.

A good match will comprehend and align with your startup’s long-term vision and objectives. It goes beyond providing financial support; it requires a profound understanding of where you envision taking your startup. Seek someone who can offer strategic insights and guidance that harmonize with your growth trajectory.

Related: 5 Surprising Qualities Investors Look For in a Winning Team

2. Extensive network of useful contacts

An investor with a robust network can grant you access to resources crucial for your startup’s advancement. This includes strategic partners, top-tier talent, reliable suppliers, and efficient distribution channels. Leveraging these invaluable resources, your startup gains a competitive edge and establishes a solid foundation for long-term success.

Seek an investor who can introduce you to influential figures in your industry or target market, whether industry mavens, opinion leaders or prospective clients. By facilitating meaningful connections, your investor empowers you to gain insights and seize new opportunities.

Related: The Key Traits of Patient and Successful Investors

3. Knowledge and extensive experience

Look for an investor with a proven track record of successful investments. Their past successes demonstrate their ability to identify promising opportunities, overcome challenges and achieve favorable returns. Partnering with such an investor grants you access to valuable insights and guidance.

It’s best if they also possess deep industry-specific knowledge and insights relevant to your startup’s field. Their familiarity with market trends, emerging technologies, and industry dynamics can provide you with a competitive advantage.

By tapping into their expertise, you can better understand your target market, refine your product or service offerings, and develop effective go-to-market strategies. Many investors are eager to discuss their superpowers, so feel free to ask what sets them apart from other funds.

4. Transparency, mutual respect and reliability

An investor who prioritizes transparent dialogue and values your insights lays the groundwork for a robust partnership. Transparency nurtures trust, empowering founders to make informed choices. Knowing their investor operates with honesty and integrity ensures alignment in goals and expectations.

In turbulent times, you need a helping hand from a wise mentor who shares the same risks with you rather than a prosecutor looking for a paycheck.

Feedback from an investor’s portfolio companies is one of the best signs of trustworthiness. A reliable investor fulfills their commitments and stands by founders through trials and triumphs alike. Consistency in actions and words enhances credibility and fortifies the bedrock of trust in the investor-founder relationship.

Related: 4 Things Investors Are Actually Looking For in Financial Forecasts

5. Long haul commitment capability

An investor who remains open to navigating unforeseen challenges and changes in direction exemplifies resilience. Being ready to stand by your side through various growth and evolution stages demonstrates dedication beyond financial backing. It ensures the startup can weather uncertainties and seize emerging opportunities effectively.

Founders should always be on the lookout for new funding opportunities, as this also reinforces the confidence of existing investors. However, in a challenging situation, an investor who possesses the financial resources to support the startup’s evolving needs instills confidence in its future trajectory.

When making decisions about investors, always research how confidently they stand on their own feet. For example, end-of-life cycle funds may not have sufficient resources to support the company further.

All in all, as you can see, the science of choosing the best investor for a startup has nothing to do with stumbling through the darkness or sheer luck. A founder can use certain criteria to evaluate potential partnerships, which allows for the elimination of doubts and finding the best match for long-term success.



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Delta Estimates 0 Million Loss Due to Olympics

Delta Estimates $100 Million Loss Due to Olympics


Your Instagram feed may look like everyone’s in Paris for the 2024 Olympic Games, but at least one airline says travelers may not be flocking to the City of Light during the world’s biggest sporting event.

Delta Airlines CEO Ed Bastian told CNBC that the company will lose $100 million this summer as customers without Olympics tickets opt out of a Parisian vacation.

Related: These Are the Airlines With the Most Satisfied Customers, According to a New Report

“Unless you’re going to the Olympics, people aren’t going to Paris … very few are,” Bastian said. “Business travel, you know, other types of tourism is potentially going elsewhere.”

Of all major U.S. airlines, Delta serves the most flights to Paris, thanks to a joint partnership with Air France. Delta flies around 14 nonstop flights daily from France to the U.S. and per data cited by CNBC, Delta and Air France make up an estimated 70% of all nonstop flights between the countries.

“Outside of this temporary event, summer travel demand to Europe is strong and consistent with our expectations,” said Glen Hauenstein, Delta president, during a call with investors.

Air France is also independently feeling the strain, forecasting a revenue loss of up to 180 million Euro or nearly $195.5 million between June and August of this year “due to the upcoming Olympic Games in Paris, with traffic to and from the French capital lagging behind other major European cities.”

The airline said that travel to and from the country is expected to “normalize” following the games ending with demand returning.

“International markets show a significant avoidance of Paris,” Air France said in a release earlier this month. “Travel between the city and other destinations is also below the usual June-August average as residents in France seem to be postponing their holidays until after the Olympic Games or considering alternative travel plans.”

Related: Major U.S. Airlines Are Suing the Government Over ‘Capricious’ Fee Transparency Law

The 2024 Summer Olympic Games Begin on Friday, July 26, and run through Sunday, August 11.

Delta reported a record Q2 operating revenue of $15.4 billion during its Q2 2024 earnings release on Thursday — a 5.4% increase from the same time last year.

The airline also forecasted a 2-4% year-over-year increase in total revenue during Q3 of 2024.

“Peak summer travel demand remains strong and Delta is delivering elevated experiences for our customers,” Hauenstein said in a company release.

Delta was down just over 8.5% year over year as of Friday morning.



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Microsoft AI CEO: Anything on Open Web Fair Use for Training

Microsoft AI CEO: Anything on Open Web Fair Use for Training


In order to write, lead advertising campaigns, and power side hustles AI needs training material. ChatGPT needed about 300 billion words to get off the ground and continues to train itself based on how users interact with it.

However, human beings aren’t being credited or compensated for creating the content that AI is eating up. Authors, artists, and news organizations have already filed countless copyright lawsuits against AI giants like OpenAI and Microsoft as they find that AI bots can talk about their copyrighted work “too accurately” — indicating that the works are in the AI’s training data.

That’s why Microsoft’s AI CEO Mustafa Suleyman was asked at the Aspen Ideas Festival in late June if AI companies have essentially stolen the world’s intellectual property.

Suleyman’s answer? Almost all content on the Internet, with one possible exception, is fair game for AI training.

Related: A Microsoft-Partnered AI Startup Is Being Sued By the Biggest Record Labels in the World

“I think that with respect to content that is already on the open web, the social contract of that content since the ’90s has been that it is fair use,” Suleyman said.

Suleyman stated that “anyone” can copy or recreate the content on the open web.

“That has been freeway,” he said. “That’s been the understanding.”

However, some news sites and publishers have asked not to be scraped or crawled.

“That’s the gray area and I think that’s going to work its way through the courts,” Suleyman said.

Mustafa Suleyman. Photographer: Stefan Wermuth/Bloomberg via Getty Images

Suleyman leads Microsoft AI at a time when Microsoft has invested billions into the technology. His position on what is fair use and what isn’t fleshes out how AI companies might defend intellectual property allegations in court.

OpenAI, for example, has allegedly used more than a million hours of YouTube videos to train ChatGPT. When asked whether YouTube or social media videos were used to make OpenAI’s video generator Sora, the company’s chief technology officer Mira Murati said, “We used publicly available data and licensed data” and wouldn’t specify further.

AI also appears to be eating work generated by other AI, resulting in lower-quality output. Experts estimate that 90% of online content will be AI-generated within the next two years.

Related: The Most Downloaded News App in the U.S. May Have Published Dozens of Fake, AI-Written Stories



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The 4 Pillars of Leadership Success

The 4 Pillars of Leadership Success


Opinions expressed by Entrepreneur contributors are their own.

As an entrepreneur, understanding how to be a great leader yourself — and how to find and instill great leadership in others — is critical.

Throughout my journey as an entrepreneur and CEO, I’ve sifted through countless leadership frameworks, read tons of books, debated with colleagues and spent years figuring out what makes an effective leader. In my view, great leadership boils down to four key pillars: planning, people, process and performance.

Let’s break down each pillar, why it matters and how you can use it to become a better leader.

Related: A Guide to Becoming an Effective Leader: The 6 Traits of Every Successful Leader

Planning: Conscious strategy

Planning is the first pillar of effective leadership. My definition of planning involves setting clear, measurable goals, outlining specific steps to achieve them and creating a strategic roadmap to guide the way.

Importantly, my definition also includes prioritization. Part of planning is understanding that not everything can be a focus at the same time and being proactive about using your resources most effectively. Whether you’re constrained by time, budget, team expertise or something else entirely, great leaders will clearly outline what their priorities are — and what their priorities are not — throughout a project’s life cycle.

To be a leader who plans effectively, you need to embrace foresight, decisiveness and a big-picture view. Practice seeing challenges and opportunities ahead, making smart decisions and keeping a clear vision of where you’re headed.

When leaders neglect planning, their teams are likely to struggle with making progress towards their goals. They may feel disorganized, overwhelmed or frustrated at the lack of results their efforts are generating. It’s the leader’s job to course correct, managing the many variables that can affect a project instead of hoping everything falls into place.

People: Clear expectations

People are at the heart of any organization, and managing them well is crucial. I believe the foundation of managing people is clear communication and expectations.

Why are clear expectations so important? People can only succeed in their roles if they know what success looks like — and that alignment may not come naturally.

For example, some leaders may think “success” in a role requires constant communication and churning out deliverables. Others may think “success” requires innovative thinking and taking ownership over the role. Both perspectives are valid, but for employees to excel in their roles, they need to know how you’ll be evaluating performance and what you want to see them achieve.

As leaders, it’s also our responsibility to organize our time so that we can manage proactively rather than reactively. This requires clear, organized and thoughtful direction to keep teams aligned and working productively.

When leaders fail to set clear expectations, teams can become confused and unmotivated. They may struggle to understand their roles or what is expected of them, leading to misalignment and decreased productivity.

It’s crucial for leaders to communicate openly and frequently, ensuring everyone is on the same page and working towards common goals. This clarity not only enhances individual performance but also fosters a culture of accountability and mutual respect.

Related: 3 Steps to Help Employees Understand Your Objectives and Expectations

Process: Coordinated systems

The process pillar focuses on the importance of coordinated systems and productive organizational design. The heart of an efficient team is a well-structured organization with clear methodologies and processes. This structure serves as the foundation for building next-level growth and development.

By holistically understanding the current organizational design, leaders can identify areas for improvement and implement new systems that enhance efficiency and productivity. Coordinated systems ensure that everyone is working towards common goals in a consistent and streamlined manner.

Depending on the role and organization, creating processes may require establishing standard operating procedures, optimizing workflows and leveraging technology to support organizational needs.

A well-defined process also requires regular attention. A system that’s effective and efficient today may not be effective and efficient a year from now. As your company grows, your team changes and technology advances, processes may need updates and overhauls to reflect the new environment.

When leaders overlook the importance of processes, teams can become inefficient and chaotic. Without clear systems and methodologies, you may see the effects of duplicated tasks and wasted effort on overall productivity. Effective process management enables teams to operate more efficiently, reducing redundancy and maximizing resources.

Performance: Consistent accountability

Performance is the final pillar, emphasizing the importance of consistent accountability. Effective leaders value results and hold teams and team members accountable for achieving their goals. This involves having a bias towards action, finding ways to solve problems and breaking large projects into actionable chunks.

Accountability is also about ensuring that everyone is responsible for their contributions, and that performance is regularly monitored and evaluated. Leaders need to set clear performance metrics, provide regular feedback and recognize achievements among their teams.

When leaders neglect accountability, performance can suffer. Teams may lack direction, fail to meet goals and miss opportunities for improvement. In the long term, the business may struggle to move forward at all.

By fostering a culture of accountability, leaders encourage continuous improvement and drive high performance across the organization.

Related: Fostering This Trait Is One of the Hardest Things for Leaders to Get Right

At the end of the day, “being a good leader” can feel like an abstract, intangible goal. However, it really comes down to nailing these four foundational areas. By applying these pillars to your own leadership and instilling them in your team, you’ll be on the right track towards sustainable growth.



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Viral X Thread Is Full of Retro Fast-Food Memories — and Prices

Viral X Thread Is Full of Retro Fast-Food Memories — and Prices


As the inflation-triggered competition for value between big brands heats up, nostalgia for fast-food restaurants — and their affordable prices — is high. One X account takes us back to a simpler time of extreme color schemes, flamboyant designs and low prices.

Related: Considering franchise ownership? Get started now to find your personalized list of franchises that match your lifestyle, interests and budget.

X account Time Capsule Tales is publishing photos of fast food icons like Taco Bell, Burger King, Pizza Hut, McDonald’s and others in their 1970s, ’80s and ’90s glory.

The nostalgic pics include a Burger King that was found “fully intact” behind a wall at a long-closed shopping mall in Wilmington, Delaware, in 2022.

One highlight is the circa 1970s-’80s Taco Bell menu, which explains in great detail what a taco and a burrito are, complete with a sound-it-out, phonetic pronunciation of each food — “Tah-co” and “Buh-ree-toh.”

The menu is from when the brand called its Pintos and Cheese refried beans by a different name — Frijoles (Fre-ho-les) and still served the now-extinct Enchirito, which made a brief comeback last year.

Then, there are the prices. One retro Taco Bell menu from 1984 shows how inexpensive it used to be to eat fast food. The prices for drinks — $.45 for a small Pepsi compared to $2.29 today for the same beverage — are immediately noticeable. But it’s the Combo Burrito Meal for $1.19 that really stands out. Taco Bell’s least expensive combo is the value-inspired temporary $5.99 combo, with prices for combo meals rising from there to the $11.29 price point for the 2 Chicken Chalupa Supreme Combo.





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Fully Promoted Franchises are the Worlds Largest Providers of Promotional Products!

Fully Promoted Franchises are the Worlds Largest Providers of Promotional Products!


3 Benefits of Owning a Fully Promoted Franchise:

  1. Access to a proven business model with a global network and mass purchasing benefits.
  2. Comprehensive training and ongoing support, including demographic studies and marketing strategies.
  3. Diversified revenue streams from a variety of marketing tools and branded products.

Fully Promoted is a franchise specializing in branded products and marketing services, renowned as the largest company in its niche and recognized repeatedly in Entrepreneur’s Franchise 500 rankings. Click Here to learn more about Fully Promoted.

Key Facts:

  • Minimum Initial Investment: $103,257 – $353,186
  • Initial Franchise Fee: $49,500
  • Liquid Capital Required: $49,500
  • Veteran Incentives: 20% off franchise fee



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Hasbro CEO Chris Cocks on the Toy Company’s Future

Hasbro CEO Chris Cocks on the Toy Company’s Future


Entrepreneur caught up with Chris Cocks, CEO of 101-year-old toy company Hasbro at Collision conference in Toronto. The conference brings together business and tech leaders to discuss industry trends and innovation. It was a wide-ranging conversation addressing everything from the company’s nimble approach to change to some of Cocks’ most cherished toys. Below is a Q&A with the business leader, which has been edited and condensed for clarity.

Entrepreneur: Hasbro has a long and storied history. How does the company stay innovative in an evolving toy industry?
Cocks: Fundamentally, it’s about understanding the consumer and then putting super creative people who are passionate about the consumer in charge. That’s what we did at Wizards of the Coast when I was there for six years, and that’s what we’re doing at Hasbro.

In that vein, how do you balance tradition and innovation at Hasbro?
It’s not so much balancing tradition and innovation; it’s understanding where you’ve been so you can understand where you’re going. One of the most surprising things about becoming CEO of an [over] 100-year-old company is that I’ve really become a student of our history. While history doesn’t repeat, it definitely rhymes — so major technology innovations and major changes in entertainment are something Hasbro has faced many, many times. Probably the biggest lesson I’ve learned from it is to embrace the change and not fight it. When we embrace [change], we win, and we come out on top.

Related: How One Mom’s Mission To Rebuild Her Daughter’s Confidence Sparked a Revolution for The Doll Industry

What’s the most exciting project you’re currently working on?
The challenge with that question is the first seven I can’t tell you about because they’re still secret, but two are launching this year that I think are really cool: Beyblade X, which is the fourth generation of that product — it’s the best version ever and is already flying off the shelves. The second one is the refresh of Dungeons & Dragons fifth edition this year. DnD fifth edition has been out for 10 years, and this is probably the most comprehensive rules update ever. We’re pairing it with a really cool virtual tabletop to accelerate what digital play looks like as well.

What’s your favorite toy that Hasbro has ever produced?
Oh, that’s an easy one. It’s from my childhood — the USS Flagg. It was a six-foot-long G.I. Joe aircraft carrier that was my sole aspiration as a 10-year-old. I never got it, but I have one in my office now.

What is the most rewarding part of being CEO of Hasbro?
At the end of the day, knowing that the core of what you do is about making kids smile — that’s just amazing. Ever since I became CEO of Hasbro, I can’t walk through an airport, restaurant or especially a toy aisle and not notice little faces that just light up with the wonder of a toy and the wonder of childhood. That’s really cool to be a part of.

What do your own kids think about your role as CEO of a leading toy company?
Of course, my kids are very proud. My son’s a nerd, just like I am, so he and I play games together all the time. My daughter isn’t really a nerd — she’s kind of rebelled against nerd-dom. But of course, she loves it when her dad lights up, and that’s true of my whole family. I was at Xbox back when it was founded and left a couple of years after it launched. At the time, my nephews were like, “Why the hell would you leave the best job in history?” They might have had a point, but things have worked out well.

Related: This Mom Started a Side Hustle After a ‘Shocking’ Realization in the Toy Aisle. Her Product Was in Macy’s Within the Year — Seeing Nearly $350,000 in Sales.

What advice would you give to someone looking to enter the toy industry?
Follow your passion. When you go into the toy and games industry, you can make a great living; you can do a lot of good in the world. You’re basically working in an industry that generates smiles, laughter and companionship for people. But it’s not the industry where you’ll make the most money — if you want to do that, I know a couple of investment banks I can throw your way.

This article is part of our ongoing Young Entrepreneur® series highlighting the stories, challenges and triumphs of being a young business owner.



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How to Start a Business This Weekend: AppSumo CEO Noah Kagan

How to Start a Business This Weekend: AppSumo CEO Noah Kagan


Noah Kagan shared how he started AppSumo, a “Groupon for software,” in one weekend in a new podcast episode. The startup cost was $60; AppSumo earned $80 million last year and Kagan is still its CEO.

In 2010, Kagan was 28 years old and had already experienced what it was like to be the 30th employee at Facebook and the fourth employee at personal finance app Mint.

“I think I just felt insecure at some of these places,” Kagan told fellow entrepreneur Jeff Berman in a June episode of the “Masters of Scale” podcast.

Kagan was fired after nine months at Facebook by Mark Zuckerberg and later fired from Mint, too. He realized that dedicating his time to his day job carried a risk — another person could decide to let him go at any time.

Related: The Author of ‘Million Dollar Weekend’ Says This Is the Only Difference Between You and the Many ‘Very, Very Dumb People’ Making a Lot of Money

“I think I wanted to prove that I’m smart or prove that I’m successful or prove that Facebook when they fired me, and then when Mint fired me, [that] I can do it,” Kagan said.

The idea for AppSumo, a marketplace of software deals for small business owners or solopreneurs, was born when Kagan thought there was a way to promote software tools and also get paid for it. He saw that the site MacHeist gave Apple users discounts on software bundles and wanted to try making the same type of discounts available to a broader audience.

“My interest was letting the geniuses create software, and my skill and my excitement is promotion,” Kagain said.

The business came together in about 60 hours. First, Kagan found software he wanted to sell: the image-sharing service Imgur. He cold-emailed Imgur’s founder on Reddit and got approval to sell a discounted version in exchange for a cut of sales.

Related: Here’s Why Reddit Turned Down an Acquisition Offer From Google in Its Early Days, According to Cofounder Alexis Ohanian

The next piece was meeting with Reddit’s founding engineer to ask for free advertising. He got that too.

The final part was paying a developer to create a website with a PayPal button and purchasing the AppSumo.com domain name.

What was the total cost to launch the business? $60 and one weekend of his time.

AppSumo made $300,000 in the first year, and $3 million in the second, Kagan said in the podcast. It brought in $80 million in revenue last year.

Kagan now has a net worth of $36 million.

Kagan said that the crucial part of business was being invested in the problem and getting excited about it.

Related: This Flexible Side Hustle Is Helping Millions Earn Extra Cash — and Might Be ‘More Attractive’ Than an Office Job

“I think that’s the thing in business people are kind of missing out,” Kagan said. “They’re chasing AI now or chasing being an influencer. I think find areas [where] you’re like, I don’t know if I’m going to ever get tired of this.”

Starting a side hustle or finding an extra source of income has an upside — according to Kagan, you have more control over your future.

“If you can just give up 30 minutes a week, if you can just give up one Netflix show a week, if you can give up one thing a week, and you keep doing it weekly, eventually you can have that business,” he said.

Related: This Is the Winning Formula for Starting a Successful Podcast, According to a New Analysis



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Mirage Casino Giving Away .6 Million Before It Closes

Mirage Casino Giving Away $1.6 Million Before It Closes


The famed Las Vegas Mirage Hotel and Casino is set to close for good on July 17, but gambling fans have one last chance to score big before the shiny doors shutter forever.

Since July 9, the Mirage has been giving out over $1.6 million in cash through a giveaway called the “Progressive Finale Cash Giveaway” for the casino to pay out its jackpots before closing as required by Nevada gambling regulations.

Related: An Iconic Las Vegas Casino Is Shuttering This Summer After 34 Years

Patrons can win up to $1.2 million through slot machine prizes and $400,000 in table games through July 16.

But videos across social media show that the giveaway is going about as well as you’d expect. Excited gamers have flocked to the casino to score a slice of the pie, leading to chaos and several fights on the casino floor.

@vegasstarfish Chaos and fights break out at Mirage Hotel & Resort Prepares to close permanently. All progressive jackpots must be paid prior to July 17th and random cash drawings are being given to any guest playing. This has caused huge lines, unhappy patrons, physical fights & exhausted employees. All animals at Mirage have been rehomed in anticipation of the Hard Rock renovation, Beatles Love by Cirque Du Soleil has shuttered and now all that remains are some additional funds to distribute. Add this to your list of places to avoid when visiting Las Vegas. #vegas #lasvegas #vegasstarfish #jackpot #giveawayalert #vegasnews #miragelasvegas #vegashotels #vegaslocal #vegasexperience #thingstodoinvegas #creatorsearchinsights #vegasonabudget #vegasvacation #vegasplanning #vegaswins ♬ Epic News – DM Production

According to Vital Vegas, the Mirage was only operating 400 machines as of Friday afternoon and shut all other machines to “end the progressive meters calculating and audit the numbers in order to properly give all the money away.”

The Mirage, part of the Wynn brand, opened in 1989 and was one of the first luxury resorts to open on the Strip. It was also the original home of the Siegfried & Roy show.

Related: Lisa Vanderpump Is Not Leaving Las Vegas, Opening New Venues

The hotel announced in May that it would be shuttering this summer. It’s set to rebrand to the Hard Rock Las Vegas, and the company will pay $80 million in severance packages to laid-off Mirage employees.

“Over the next two months we will bid farewell to this iconic and historic property and then we will commence an incredible transformation,” a notice posted to the Mirage’s official Facebook page read at the time. “We would like to thank all team members at The Mirage for their incredible commitment and helping us provide memorable experiences for our guests.”





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CEO Jamie Dimon: How JPMorgan Chase Uses AI in the Workplace

CEO Jamie Dimon: How JPMorgan Chase Uses AI in the Workplace


JPMorgan Chase CEO Jamie Dimon appeared on “This is Working” with LinkedIn Editor-in-Chief Dan Roth on Thursday to discuss the future of the financial workplace, including his opinion on how AI will alter work as we know it.

Though business leaders and CEOs differ in their sentiments regarding the technology, Dimon is all in.

Related: JPMorgan Chase CEO Jamie Dimon Worried About ‘Stagflation’

“I think people should stop talking about it. It’s huge, and what we do is we’ve embedded all of our businesses,” the CEO said, estimating that JPMorgan would be increasing its number of AI projects by 400 each year. “It is unbelievable for marketing, risk, fraud. It’ll help you do your job better, so, huge productivity tool.”

Dimon said he believed AI would eliminate jobs at JPMorgan, especially in customer service, but also noted it should add jobs too, making it a “net net” investment.

Dimon made similar comments in April in JPMorgan’s Annual Shareholder letter.

Dimon told investors then that the technology was “increasingly driving real business value” across a slew of projects that spanned areas of marketing, fraud, and risk and that though the usage of such technology might lead to a reduction in “certain job categories or roles”, JPMorgan plans to “aggressively retrain and redeploy” employees if affected by incoming changes to their field or positions by AI.

Related: JPMorgan’s Jamie Dimon Says AI Leads to 3.5-Day Work Week

“While we do not know the full effect or the precise rate at which AI will change our business — or how it will affect society at large — we are completely convinced the consequences will be extraordinary,” he wrote.

JPMorgan Chase had a strong Q2 2024, with earnings reaching $18.15 billion at a 25% year-over-year increase and revenue that jumped 20% to $50.99 billion.

Dimon’s net worth as of Friday afternoon was an estimated $2.3 billion.



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