November 2024

Top In-Demand Skills to Put on Your Resume for Remote Jobs

Top In-Demand Skills to Put on Your Resume for Remote Jobs


The percentage of people working primarily from home has nearly tripled globally, from 10% in 2019 to 28% in 2023. Online freelance work is also the most popular holiday side hustle, with 66% of Americans indicating they plan to pursue it this season.

What exactly are employers looking for from remote hires? A new study from SEO agency Search Logistics used data from LinkedIn, Upwork and Glassdoor to find the most in-demand skills among employers.

For each popular skill, the researchers calculated a demand percentage using LinkedIn. The measure reflects how many remote jobs required the skill out of all the remote jobs available on LinkedIn.

Related: Worried About AI Stealing Your Job? A New Report Calls These 10 Careers ‘AI-Proof’

The researchers then used Upwork data to fill in the general job category that each skill fell under. Finally, they turned to Glassdoor data to find the average annual salary for those who possess each skill.

The resulting list of the most in-demand skills for remote work includes interpersonal skills like teamwork and technical skills like Java.

“It’s unsurprising that teamwork, problem-solving, leadership skills and customer service are in the top 10,” Search Logistics lead director Matthew Woodward says. “These skills are useful in basically every industry or position you could think of, so if you’re stuck on how to improve your job performance, building your proficiency in any of these skills is a great place to start.”

Related: These Are the Best Jobs for Every Personality Type, According to a New Report

Here are the 10 most in-demand skills to have on your resume when applying for remote roles.

1. Teamwork

Category (according to Upwork): Admin Support

Demand percentage (using LinkedIn): 49.98%

Average annual salary (from Glassdoor): $116,000

2. Analytical thinking

Category (according to Upwork): Engineering and Architecture

Demand percentage (using LinkedIn): 37.24%

Average annual salary (from Glassdoor): $62,000

3. Software development

Category (according to Upwork): IT & Network Admin

Demand percentage (using LinkedIn): 31.47%

Average annual salary (from Glassdoor): $131,000

4. Problem-solving skills

Category (according to Upwork): Sales and Marketing

Demand percentage (using LinkedIn): 29.04%

Average annual salary (from Glassdoor): $59,000

5. Java, Java Script

Category (according to Upwork): IT & Network Admin

Demand percentage (using LinkedIn): 21.73%

Average annual salary (from Glassdoor): $122,000

6. SQL, Python

Category (according to Upwork): IT & Network Admin

Demand percentage (using LinkedIn): 19.05%

Average annual salary (from Glassdoor): $116,000

7. Data analysis

Category (according to Upwork): Data Science and Analysis

Demand percentage (using LinkedIn): 18.57%

Average annual salary (from Glassdoor): $109,000

8. Leadership skills

Category (according to Upwork): Admin Support

Demand percentage (using LinkedIn): 15.16%

Average annual salary (from Glassdoor): $117,000

9. Sales

Category (according to Upwork): Sales and Marketing

Demand percentage (using LinkedIn): 13.52%

Average annual salary (from Glassdoor): $149,000

10. Customer service

Category (according to Upwork): Customer Service

Demand percentage (using LinkedIn): 13.24%

Average annual salary (from Glassdoor): $44,000



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How One Entrepreneur Started a 0 Million Nuclear Startup

How One Entrepreneur Started a $700 Million Nuclear Startup


Amazon, Google, Microsoft and other big tech companies are turning to nuclear power to fuel AI, which needs more energy as it grows more complex. Last month, Amazon invested $500 million in nuclear energy, and Google signed its first nuclear power deal. In September, Microsoft moved to reopen Three Mile Island, the three-mile nuclear plant near Harrisburg, Pennsylvania, to power its AI energy needs.

Not all of Big Tech’s nuclear efforts have gone smoothly: Earlier this month, Meta’s plans to open a nuclear power plant were halted when the company found a rare bee species next to the plant. Meta also faced regulatory challenges trying to open the plant.

James Walker is the CEO of NANO Nuclear Energy, the first nuclear microreactor company listed on NASDAQ. A microreactor is small enough to be moved around by a truck, and it converts heat from a nuclear reaction into electricity.

At the time of this writing, NANO’s market cap was around $700 million; it was founded in 2022.

Related: Google Follows Microsoft’s Lead With Nuclear Power for AI

In an exclusive interview, Walker told Entrepreneur about the benefits and drawbacks of nuclear energy and the hardest part of building a nuclear startup. He also identified areas where new businesses can thrive. Responses have been edited for length and clarity.

Entrepreneur: What are the upsides and downsides of opening nuclear power plants?
Walker: On the upside, it brings online a massive, established source of reliable, carbon-free power — something that’s essential as energy demands soar.

The downside is that older plants need significant upgrades to meet modern safety standards, which can be costly and time-consuming.

Does nuclear energy create a viable alternative to traditional methods of powering AI?
Absolutely. AI-driven data centers need consistent, high-output power around the clock, and traditional renewables like solar and wind, while valuable, simply can’t provide that alone.

Related: Will It Take Nuclear Power to Sustain AI? Microsoft Is Betting on It.

Nuclear energy, particularly with innovations like microreactors, offers a steady, carbon-free energy source well-suited to AI’s demands. It’s an essential piece of the puzzle if we want to continue pushing boundaries in AI without running into power limitations.

Why start a nuclear energy company?
Fossil fuels have gotten us far, but we know they’re neither sustainable nor efficient enough to support the energy demands of tomorrow.

Nuclear energy, especially with advances in microreactor technology, gives us a unique way to generate clean, consistent power that can be sited anywhere, which even gives it a big advantage over all other renewables.

Related: Nvidia CEO Jensen Huang Says Nuclear Energy ‘Is a Wonderful Way Forward’ to Keep AI Data Centers Running

Are there any areas or industries where you see problems that new businesses can solve?
One area ripe for innovation is energy storage and the wider renewable sector. Battery technology is advancing, but there’s still so much potential for new businesses to find ways to store, distribute and efficiently use renewable energy.

Another big area is the logistics of fuel transportation and nuclear materials, especially for safe and cost-effective handling.

Additionally, we need more solutions for recycling and reducing waste in energy production — not just nuclear, but across all sectors. There’s a huge market for new ideas that can keep costs low while addressing environmental concerns head-on.

Related: Amazon Is Going Nuclear, Joining Big Tech in the Race for More Power: ‘There’s Not Going to Be Enough Wind and Solar to Meet Needs’



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How These 5 Founders Changed Franchising Forever

How These 5 Founders Changed Franchising Forever


Opinions expressed by Entrepreneur contributors are their own.

The road to franchise success is rarely easy. Each of these founders faced personal struggles, roadblocks, and moments of doubt. But they kept going. These stories are more than just about building businesses — they’re about turning challenges into triumphs and proving that, sometimes, the most powerful ideas come from the hardest times.

Related: Considering franchise ownership? Get started now to find your personalized list of franchises that match your lifestyle, interests and budget.

Anne Beiler – Auntie Anne’s Pretzels

Imagine opening a small pretzel stand — not for fame or fortune, but as a way to heal. Anne Beiler’s journey started with heartbreak. She lost her young daughter in a tragic accident, a pain no parent can imagine. She needed something to pull her through the grief. So, she opened a tiny pretzel stand. Her goal? Raise money to open a counseling center to help others dealing with their own struggles.

It was a humble start. Just one stand in a local market, with Anne rolling and twisting each pretzel by hand. But customers were drawn to something more than just the taste. They felt Anne’s warmth, the love she put into her business and her dedication to something bigger than pretzels. Soon, word spread.

What began as one stand grew into hundreds. Auntie Anne’s became a brand known for its simple, delicious pretzels and the story behind them. Her journey is a reminder: sometimes, the most meaningful successes come from our deepest losses. Anne’s story teaches us that with purpose, even the smallest start can have a big impact.

Related: The Critical First 100 Days of Onboarding — What You’re Likely Overlooking That Could Make or Break Your New Hire

Jimmy John Liautaud – Jimmy John’s

When Jimmy John Liautaud barely graduated high school, his options were slim: join the army or start his own business. With a $25,000 loan from his father, Jimmy decided to give the latter a shot.

So, he opened a sandwich shop. It was bare-bones. No fancy equipment, no flashy signage. He couldn’t even afford ice for the sodas —everything was served at room temperature. But Jimmy was scrappy, and he had a knack for knowing what people liked. He focused on fresh ingredients, quick service, and grassroots marketing.

He went door-to-door, handing out samples and talking to anyone listening. And it worked. Slowly, Jimmy’s little sandwich shop started gaining a loyal following. It wasn’t just the sandwiches that people loved — it was Jimmy’s grit and determination. He wasn’t selling a product; he was sharing a piece of himself.

Today, Jimmy John’s is a household name, with thousands of locations. His story proves that big dreams don’t need big beginnings. Sometimes, all it takes is a little bravery and a willingness to start small.

Related: Learn the Secrets of Running 20+ Businesses as a Side Hustle — Finding and Nurturing Your ‘STIC People’

Fred DeLuca – Subway

Fred DeLuca was just 17 when he borrowed $1,000 to open his first sandwich shop. He needed a way to pay for college and figured a small business could help. The shop was called “Pete’s Super Submarines,” with a quirky subway theme inspired by New York City.

Fred’s approach was simple: fresh ingredients and customizable sandwiches. He believed people should be able to create their own meals, the way they liked. He didn’t have a big marketing budget or a fancy location. Just a counter, some ingredients, and a friendly smile.

And it worked. Customers loved the flexibility and the freshness. Soon, Fred’s little shop became a local favorite. He decided to rebrand, calling it “Subway,” and started exploring the idea of franchising. That one small shop grew into a global chain with thousands of locations worldwide.

Fred’s story is a reminder that even the smallest ideas can have the biggest impact. With a little vision, and a lot of commitment, you can turn a humble sandwich shop into an empire.

Related: See The Entrepreneur 2024 Top Franchise Supplier List

Colonel Harland Sanders – KFC

Colonel Harland Sanders’ story is a testament to resilience. His journey didn’t begin until he was 65. Most people would have retired, but not the Colonel. After his roadside restaurant closed due to a new highway reroute, Sanders was left with nothing but a fried chicken recipe and the will to keep going. So, he packed up his pressure cooker, hit the road, and started pitching his chicken to local restaurants. It was anything but glamorous. He faced rejection after rejection, often sleeping in his car and giving out free samples to anyone who’d try it.

But Sanders didn’t quit. Finally, he convinced a restaurant owner to add his chicken to the menu. And that was the turning point. Word got around, and soon Kentucky Fried Chicken started spreading across the country. Eventually, it became one of the most recognizable franchises in the world.

The Colonel’s story is a lesson in persistence. Age, setbacks, rejection — none of it mattered. He believed in his chicken, and he believed in himself. His journey is proof that it’s never too late to chase a dream.

Related: Taking Control of Your Life Through Franchising (Webinar)

Ray Kroc – McDonald’s

Ray Kroc didn’t invent McDonald’s, but he transformed it into the empire we know today. At 52, Kroc was a milkshake machine salesman, struggling to make ends meet. Then, he came across a small burger stand run by the McDonald brothers. They had something unique — fast, consistent, affordable food. Kroc saw potential and decided to join forces with the brothers, eventually buying them out.

Kroc took the McDonald brothers’ idea and scaled it up. He introduced assembly-line methods, strict quality standards, and an emphasis on consistency. Every burger, every fry, every milkshake was made the same way, every time. It was a simple idea, but it was powerful. Customers knew exactly what to expect when they walked into a McDonald’s, no matter where they were.

Ray’s story isn’t about inventing something new; it’s about doing the basics right and scaling it up. His dedication to efficiency and consistency didn’t just change McDonald’s—it reshaped the entire fast-food industry. His journey is a reminder that sometimes, success isn’t about flashy innovation, it’s about perfecting the essentials.

These founders didn’t just build businesses — they built legacies. They turned their struggles, their grit, and their unique visions into something larger than themselves. Each one of them faced their own set of challenges, from personal loss to financial setbacks to countless rejections. But they pushed through. They believed in what they were building.

Today, these brands are household names. And their stories are a powerful reminder that success is about more than money or fame. It’s about resilience, courage, and the willingness to keep going, even when the odds are stacked against you.

Want to learn from these journeys? Take a page from their playbook. Dream big, start small, and keep going. Because you never know — your small idea might just become the next big thing.

Related: Find Out Which Brands Have Ranked on the Franchise 500 for Longest, Earning a Spot In our New ‘Hall of Fame’



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Prepare for the Holidays with a Costco Gold Star Membership Plus a  Digital Costco Shop Card

Prepare for the Holidays with a Costco Gold Star Membership Plus a $45 Digital Costco Shop Card


Disclosure: Our goal is to feature products and services that we think you’ll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners.

The holiday season is here, and with it comes a long list of shopping needs for work, home, and holiday gatherings. Now’s the perfect time to grab a Costco 1-Year Gold Star Membership for $65, and with it, you’ll receive a $45 Digital Costco Shop Card* to get started. Whether you’re looking to stock the office or prepare for family festivities, a Gold Star Membership has you covered for the holidays and beyond.

This isn’t just any membership. With access to more than 500 Costco warehouses nationwide, Costco’s Gold Star Membership provides access to high-quality grocery and household items, plus a full range of seasonal holiday decor and specialty baked goods. And with the $45 Digital Costco Shop Card*, you have a head start on your shopping list.

Planning a festive office party? You’ll find plenty of holiday-ready items like treats, snack platters, and beautifully crafted seasonal decor. Whether for business or home, you’ll find terrific value on quality products.

As a Costco Gold Star Member, your benefits extend beyond the warehouse. Enjoy member-only fuel savings that are easy on the budget with the Costco Gas Station, which is ideal for business leaders who need to keep transportation costs down. Plus, you’ll have access to the Costco Tire Center and pharmacy, which can help simplify both business and personal tasks.

You can also shop on the Costco website or app, giving you the flexibility to order on the go. This is especially helpful during the busy holiday season when time is at a premium. And with options for delivery and pickup, it’s easy to stock up without interrupting your day.

Don’t miss a Costco 1-year Gold Star Membership with a $45 Digital Costco Shop Card* for $65 through December 22.

Costco 1-Year Gold Star Membership + $45 Digital Costco Shop Card* – $65

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*Services are provided to Costco members by third parties.

*To receive a Digital Costco Shop Card, you must provide a valid email address at the time of sign-up. If you elect not to provide a valid email address, a Digital Costco Shop Card will not be emailed. Valid only for nonmembers for their first year of membership. Limit one per household. Nontransferable and may not be combined with any other promotion. New members will receive their Digital Costco Shop Card by email within 2 weeks of sign-up. Costco Shop Cards are not redeemable for cash, except as required by law. Digital Costco Shop Cards are not accepted at Gas Stations, Car Washes, or Food Court Kiosks. A Costco membership is $65 a year. An Executive Membership is an additional $65 upgrade fee a year. Each membership includes one free Household Card. May be subject to sales tax. Costco accepts all Visa cards, as well as cash, checks, debit/ATM cards, EBT and Costco Shop Cards. Departments and product selection may vary.



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Your Firsthand Experiences Shape the Way You Run Your Business — Here’s How Mine Shaped Me

Your Firsthand Experiences Shape the Way You Run Your Business — Here’s How Mine Shaped Me


Opinions expressed by Entrepreneur contributors are their own.

My grandparents came to the U.S. with a dream and a deep sense of purpose. It’s to support the family and secure a better future for their children. As a tech entrepreneur, I share the same dream. I want to create something meaningful not just for my customers and investors, but also for my family and the broader community through the Fud app.

Research shows that a variety of firsthand experiences, such as making tough decisions, tackling challenges head-on and taking responsibility for the outcomes, builds a founder’s resilience. I had my share of these experiences early on during the years I spent working in our family’s restaurant, which greatly influenced how I now manage Fud. And for that, I am forever grateful.

Coming from generations of chefs who captured the taste of home for many immigrants, my family opened a series of authentic Chinese restaurants in Georgia and Southern California in the 1970s. And like many children in family businesses, I grew up working in our restaurant. I filled in whenever help was needed, especially when we were short on staff or overwhelmed with customers.

Now that I’m building my own business, I’ve come to realize that growing up in a family-owned restaurant gave me a unique perspective on entrepreneurship which has contributed in shaping me into the entrepreneur I am today. Here are some of the experiences that taught me valuable lessons in running a business.

Related: As a First-Gen Immigrant Founder, My Business Is More Than Just Income — It’s a Legacy For My Kids. Here’s How I Balance Work and Family.

Taking responsibility for my mistakes

When I was a teenager, I helped deliver food to customers. One time, my cousin and I accidentally tilted the bags causing the sauce to leak out of the containers. Instead of taking it back to the restaurant and fixing it, we delivered it as-is. As expected, the customer complained about the messy delivery and we had to redo the entire order.

This experience taught me that hiding and avoiding problems would only make things worse. Had we been more accountable for our actions, we could’ve avoided upsetting the customer and damaging the reputation of the restaurant.

As an entrepreneur, I know that mistakes are inevitable. It’s important to confront problems directly and take responsibility for your actions. Instead of dwelling on the failure, I try to focus on the learnings and steps I can take to prevent the same mistake from happening again.

Experience is my best teacher

People learn best by doing. During my stint as a cashier in my elementary school years, I got used to doing real-world math and became good at handling money. The hands-on experience also boosted my confidence in interacting with customers, teaching me how to communicate well to ensure they had a positive experience at the restaurant.

Spending time at the restaurant has shown me the bigger picture, how the whole team works together to deliver quality service, handle customer complaints and still have some fun. Even with my BA and MBA, I can say that I learned the most from my experience working in our family’s restaurant.

Related: I Learned Everything Important About Succeeding as an Entrepreneur Washing Dishes for My First Boss

Appreciating the work

Working as a host and waiter instilled in me a deep respect for the hard work and dedication of our staff. They have to endure long hours on their feet, work in a fast-paced environment and perform thankless tasks. It’s truly a demanding and underappreciated job.

Delivering an entertaining and delightful experience is not an easy task. Beyond greeting guests with a smile and ensuring their orders are accurate and timely, it takes empathy to anticipate and respond to customer needs, strong interpersonal skills to foster genuine relationships and a commitment to make every interaction memorable.

This appreciation for every craft and form of craftsmanship comes naturally to me and has become a core value within the Fud community. I believe that every craft, side hustle, venture or any effort someone makes to provide for themselves and pursue their goals should be valued and celebrated.

Embracing the competition

I learned from my family that competition in the restaurant industry can be a good thing. In fact, having our restaurant located alongside other successful establishments created valuable synergies for all. It’s not a zero-sum game. The success of neighboring restaurants attracts large crowds and enhances the area’s overall reputation, which everyone benefits from.

Knowing that diners could easily choose another place to eat kept us on our toes, pushing us to innovate in our restaurant. We are always looking for ways to improve our customer service, diversify food options and nurture relationships with our patrons.

I have carried this mindset until now. As an entrepreneur, I learn a lot from the competition and it drives me to bring more to the table and be creative. I would rather share a larger pie with several competitors than be the most successful business in a small market.

Related: Business Doesn’t Need to be Cutthroat — Embrace This Mindset and Watch Your Business Thrive

Building the business without the owner

My family introduced me to the concept of “building a clock” in business. The idea is to build a thriving and sustainable restaurant that can run without depending solely on the owners. For this to work, there should be standard processes, systems and structures in place for the employees to follow and rely on when making decisions.

Another key element to building a sustainable business is fostering long-term relationships with customers. As a Chinese restaurant, our unique differentiation lies in serving authentic food that brings people and families together, keeping traditions alive. Our regulars aren’t just customers, we treat them as part of our family.

By focusing on forming strong bonds within the community rather than pursuing short-term gains, both the business and customers benefit in the long run. As a founder, my goal is to work on the business and not just in the business. I believe in making genuine connections and engaging a community that supports your business.



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The One Microsoft Design Tool Business Owners Shouldn’t Miss

The One Microsoft Design Tool Business Owners Shouldn’t Miss


Disclosure: Our goal is to feature products and services that we think you’ll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners.

Many companies face a challenge when it comes to presenting complex data. Information in text form can quickly overwhelm people or lead to misinterpretations, but data shown in graphs and diagrams is more likely to be accurate and easier to understand, according to research by The Washington Post.

This shift toward visual data is why diagramming software has become essential, and Microsoft Visio stands out as a top choice for creating precise and customizable visuals, and it’s only $17.97 for a lifetime license. Skip to checkout while this sale price lasts.

What can Visio do?

Visio is the ultimate tool for transforming data into clear, professional diagrams that not only communicate information effectively but also make it engaging. With a library of over 250,000 shapes and dozens of templates, it offers a wealth of options for various projects, from flowcharts and organizational charts to complex network diagrams. For example, teams looking to visualize their structure can use Visio’s org chart templates, which automatically generate charts from sources like Excel, Exchange, or Microsoft Entra ID.

On top of being a powerful tool for diagramming, Visio is designed to make collaborating on visuals intuitive and flexible. With touch-enabled device compatibility, users can naturally sketch and annotate their diagrams with a finger or stylus. This hands-on feature is ideal for brainstorming sessions, where teams can map out ideas quickly without needing to start from scratch.

Visio Pro also supports industry-standard diagramming notations like BPMN 2.0, IEEE, and UML 2.5, which are crucial for professionals in engineering, IT, and business operations who need their visuals to align with widely recognized frameworks. And if you have a Microsoft 365 subscription, you can integrate SharePoint and OneDrive with Visio.

You don’t need to be a designer to make data appealing.

If you’re ready to invest, you can check out now while Visio is still $17.97.

Sale ends November 21 at 11:59 p.m. PT.

Microsoft Visio 2021 Professional: Lifetime License for Windows – $17.97

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Holiday Savings: Get a MacBook Air for 0

Holiday Savings: Get a MacBook Air for $250


Disclosure: Our goal is to feature products and services that we think you’ll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners.

Maybe you have a techie on your shopping list who could use an upgrade. Or maybe you need a low-cost, reliable laptop to take on the road. No matter who it’s for, you’ll pay a lot less than you normally would for an Apple machine.

For a limited time and with limited quantities, you can get your hands on a grade-A refurbished Apple MacBook Air 13.3″ for just $249.97 (typically $999). This means it should arrive in near-mint condition with only the possibility of light cosmetic blemishes.

Enjoy a crisp 13.3″ widescreen display with a 1440×900 resolution, perfect for presentations, video calls, or streaming on the go. And with a 1.8GHz Intel Core i5 processor, you’ll experience smooth performance for multitasking, browsing, and running essential applications.

Weighing in at under three pounds, this MacBook Air is designed to slip into any carry-on, backpack, or tote for easy travel. Plus, it boasts up to 12 hours of battery life, making it a perfect choice for long flights, busy workdays, or keeping up with productivity away from the desk.

This model comes equipped with 128GB SSD storage—enough to keep important files, presentations, and media in one place. The Intel HD Graphics 6000 ensures smooth graphics for video calls, streaming, and more. And you can stay connected no matter where you are with Wi-Fi capabilities, while Bluetooth support lets you transfer files seamlessly from other devices.

This low price makes the refurbished MacBook Air 13.3″ an outstanding gift for anyone who values quality tech, whether a student, frequent traveler, or team member in need of a reliable laptop.

Or, if you’re simply looking for a work-ready device that fits in any bag, this lightweight MacBook Air could be your perfect travel partner.

Get a grade-A refurbished Apple MacBook Air 13.3″ for just $249.97 (typically $999) while it’s still available.

Apple MacBook Air 13.3″ (2017) 1.8GHz i5 8GB RAM 128GB SSD Silver (Refurbished) – $249.97

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Want to Be a Better Coach? Focus on This One Overlooked Skill

Want to Be a Better Coach? Focus on This One Overlooked Skill


Opinions expressed by Entrepreneur contributors are their own.

When I coach water polo, one of the first things I tell my team is, “Success doesn’t always end in a goal.” Players forget their fundamentals — not to mention teamwork and good sportsmanship — when all they think about is scoring. In the long run, this actually makes the whole team less effective. I want them to focus on the process instead of fixating on the end result.

The result doesn’t actually change my central responsibility as a coach. Win or lose, my job is still the same: to facilitate an open and honest analysis of what happened, including what went well and what didn’t. Winning a few games doesn’t mean the team is finished growing.

I take the same view when I mentor employees at FutureFund, my SaaS company that provides a free fundraising platform for K-12 schools. In either case, I’m pushing people towards developing expertise in their field — showing them how to find the wins and identify areas for improvement no matter what outcomes they achieve.

But expertise isn’t something that can just be given to you — it’s something you earn, which requires the ability to self-reflect. So, as a coach or business mentor, I don’t provide answers. Instead, I lead people toward finding answers for themselves.

That means my greatest tool as a mentor is the ability to ask questions. Here are the ones I find most effective.

Related: Be a Coach, Not a Referee — How to be a Good Mentor and Manager from a Coaching Perspective

“How do you think that went?”

This is one of the first questions I ask when I’m coaching or mentoring someone new. It shows me what a person is able to observe on their own.

Once I know what someone can see for themselves, I better understand the skills and knowledge they’ll likely apply to other endeavors. Let’s say a water polo player scores their first goal in three games — if they can’t tell me what they started doing differently, I have no way of knowing whether or not it’s a fluke. But if they can identify the tactics that helped them score, I know I can count on them to use them again.

Here’s another example: when I ask an engineer how fixing a bug went, they might tell me they think it was successful because the bug got fixed. But when I ask them if they went back and looked for the same error in other code, they often say no.

Again, results don’t always indicate progress. If you want a better idea of your capabilities, ask people to tell you about the journey they went on to achieve those results.

“What would you do differently?”

Once people understand how to assess themselves, you can encourage them to make positive changes. After I ask someone to reflect on their past performance, I always ask them to think about what they would do differently the next time a similar situation arises.

A player might know they were sluggish during a game because they slept poorly the night before — but why weren’t they well rested? Did they drink alcohol or stay up too late? If so, would they do these things again before the next game? What do they think might happen if they avoided drinking and got a full eight hours of sleep instead?

A mentor guides people through answering questions like this and helps keep them honest. Just remember, you don’t want to sound like you’re scolding, which makes people afraid of judgment and shuts them down. Mentorship is not about dictating actions; it’s about encouraging people to take ownership of their growth. That means you need to build trust with people so they feel comfortable opening up to you.

Sometimes, it’s helpful if a person’s mentor isn’t their direct supervisor but someone who can ask questions from an impartial place instead — like an outside consultant. But when you’re mentoring one of your own employees, I’ve found the best way to get an honest answer to this question is to demonstrate some vulnerability yourself.

Try leading by example. Share a story about a similar learning experience you went through so that they feel like you’re relating to them and not putting them under the microscope when you ask questions.

Related: Stop Trying to Manage Employees Without Understanding Them — How to Build Relationships for Leadership Success

“How have you changed over time?”

Giving instant feedback after a game or project helps people grow by reflecting on experiences while they’re still fresh. But you also want them to be aware of long-term trends in their development — so I always like to ask questions that make people think about their performance over time.

If we’re playing baseball and I give instant feedback every time a batter is up, they’ll grow — but I should also take them aside at some point and ask them to reflect on their previous 10 at-bats. This helps them spot patterns or habits that go beyond their actions during a single game.

This is also great for helping people recognize the progress they’ve made after months or years of growth. Some changes take much longer than others — like breaking lifelong habits, attitudes or addictions. Over time, it’s easy to get discouraged and feel like incremental change isn’t enough anymore — but when someone asks you to look back at who you were when you started, you get a much different sense of how far you’ve come since then. And that can inspire you to keep moving forward.

Mentorship is like that too — ideally, you evolve alongside the people you coach or manage. Keep learning how to mentor the people in your life effectively by learning about the different stages of mentorship in the article below.

Related: The Importance of Mentors



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5 Black Friday Strategies to Turn Holiday Browsers into Instant Buyers

5 Black Friday Strategies to Turn Holiday Browsers into Instant Buyers


Opinions expressed by Entrepreneur contributors are their own.

As the holiday shopping season approaches, usually lasting from November 1 to December 31, the question arises: how can you make the most of this period? Its peak will hit during the so-called Cyber Five, or Cyber Week, which may generate 16.9% of all holiday season revenue.

Let’s look at strategies that will help you get through this busy time and maintain a steady stream of conversions in the future.

Related: Boost Your Ecommerce Sales — 8 Proven Strategies for the Holiday Season

1. Keep healthy margins while customers save

Instead of offering blanket discounts, a tiered discount system that increases based on cart value encourages bigger purchases. Offering various discount levels motivates customers to spend more to maximize their savings, which boosts the average order value (AOV).

For instance, offer 10% off a $50 order, 20% off $100, etc. By layering upsell opportunities on top, the sale of high-margin products reduces the effect on overall profits. For example, show clients complementary items to raise the total order value, like adding a phone case to a smartphone to reach $500 and unlock a 15% discount. This spreads the discount across products, balancing costs while customers enjoy the savings.

Another approach is to sell high-margin bundles with small discounts. Offer complementary or related items to the main product so that the customer reaches a specified order value to receive a discount. Customers perceive they are getting a deal, but higher-margin products help balance the cost. Last but not least, use your shoppers’ behavioral data to offer real-time incentives. For example, you can set up a personalized pop-up that appears after a user views several products, suggesting orders over $100 to receive a 20% off coupon for their next purchase. This keeps current margins reasonable while encouraging repeat purchases.

2. Incentivize with exclusive offers beyond early access

Offering early access to BFCM can drive sign-ups, grow your subscriber list and lower customer acquisition costs. Greater value from early access motivates a prospect to convert into a customer when the sale starts and maintains customer loyalty. You’ve got a win-win situation:

  • Customers are more likely to get the items they want without encountering ‘sold out.’
  • You will spread the traffic on your website.
  • Your brand benefits from increased engagement, which can transform into loyalty.

Early access is a strong draw on its own, but you can further incentivize sign-ups with extra benefits. The average cart abandonment rate is 82%, with 62% of consumers citing high shipping costs as the main reason for this. The higher the order value, the less willing people are to pay for delivery: 19% won’t pay for a €15 order, 27% for €50, and 35% for €150. A strategically timed pop-up offering free shipping on orders over a specific threshold, shown when a shopper is about to exit, can be both cost-effective and highly enticing for customers.

Besides, offering early Black Friday access to your most active customers or loyalty members strengthens relationships with your highest lifetime value audience. The sense of exclusivity and urgency will encourage your consumers to take advantage of a ‘not for everyone’ offer as soon as possible. An example of this approach is the LEGO or Sephora Insiders programs.

Related: How to Attract Higher-Quality Customers

3. Gamified shopping: excite visitors and drive more conversions

Gamification adds interactivity and a sense of reward to the buying process, increasing engagement and encouraging visitors to spend more time on your site. Winning discounts, gathering loyalty program points, or participating in challenges enhance conversion rates, raise AOV and reduce cart abandonment.

Gamification is about adding game-like elements to the traditional buying process. A common example of ecommerce gamification is a pop-up wheel of fortune. Claspo data shows that the Spin the Wheel pop-up has a 41% higher conversion rate than countdown timer pop-ups. You can assign various incentives to the wheel sectors, such as discounts, free shipping, gifts or festive packaging. With an advanced reward management system, you can set winning probabilities for each incentive — for instance, 55% for a 10% discount, 30% for a gift, and 15% for free shipping — allowing you to manage your prize pool effectively within your budget.

This interactive element keeps shoppers engaged, while the uncertainty of the reward increases the excitement of their inner achievers. As an advanced tactic, behavioral data can be used to trigger pop-ups only when needed, when users are about to exit or leave the cart, motivating them to complete the purchase with a special discount.

Related: 7 Ways to Boost Customer Retention Through Email Gamification

4. Flash deals and countdown thrills: create FOMO

Black Friday is already a time-limited event, but you can trigger FOMO with flash sales. The highly limited time of such promotions creates a sense of urgency and scarcity among consumers, pushing them to make immediate purchasing decisions. This approach is effective for generating excitement around high-demand products and clearing seasonal inventory.

Flash sales trigger FOMO, which is a strong psychological motivator, and push browsers to make immediate purchase decisions. Timed promotions or hourly flash sales encourage consumers to check your site throughout the day to catch the latest deals. Also, you can introduce a mystery quick sale by keeping the assortment secret, which is particularly powerful during BF when shoppers expect limited-time or exclusive deals.

Before the sale, encourage visitors to leave their email to get notified first, and during the event, display a pop-up with a timer to notify them about the ongoing promotion and countdown to its end. Our clients have found that pop-ups with timers and appealing offers can increase conversion by 112%. As an advanced tactic, A/B testing can be used to identify the most effective times for flash sales based on customer engagement data.

5. Put user experience first

With 48% of consumers thoroughly researching products before purchasing and 62% of consumers saying they are more likely to buy a product after seeing them, accessibility of information is key. Enhance product pages with user-generated content like customer images or videos from reviews and social media. Notably, this type of content is often missing on many sites, so there is potential for growth and conversions.

Another way to enhance user experience is by using informing pop-ups, especially for new visitors. For instance, if your Black Friday deals are limited only to specific products, a pop-up or a sticky bar to inform users about the promotion ensures shoppers don’t miss out. One of our clients found that pop-ups promoting sale items increased cart additions by 15% and boosted sales by 19%.

Essential last-minute tactics

Small actions taken early can drive big results, and the impact will carry throughout the holiday season. Ideally, Black Friday preparations would have started in the summer, but there is still some time to get things moving. Data by Google shows that by December, shoppers complete less than half of their planned holiday purchases, meaning there are still opportunities to capture additional sales, even after BFCM. Capture first-time buyers with early bird access, retarget shoppers who showed interest but didn’t convert with gamification, and engage returning visitors with exclusive deals.



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Entrepreneurs Can Code Like Pro Developers With This Microsoft App’s Smart Coding Suggestions

Entrepreneurs Can Code Like Pro Developers With This Microsoft App’s Smart Coding Suggestions


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